Treating You Like Family
Our Goal is to provide exceptional primary eye care and quality optical materials with a friendly, caring, and knowledgeable staff. We have an on-site optical laboratory with the latest in equipment to not only fabricate your glasses, but to maintain and repair them should they become broken or damaged. Our highly qualified opticians and staff are able to adjust and fit your glasses to you for extended comfort and vision. We encourage you to ask any questions about any aspect of your eye care at Palatine Vision Center. We care about the health of your eyes.
Comprehensive Eye Exams
In a professional comprehensive eye exam we take a careful look at your eyes to precisely measure vision and eye health. The purpose of the exam is to check for vision problems or any signs of eye diseases, which you may not even notice.
The actual evaluation will last from 30 to 60 minutes and is painless. As we assess your eyes, we check your side vision, your eye movements, and the muscles around your eyes. We also assess your Refraction, which is the ability to focus light into your eyes, giving clear vision. Each test helps us to detect problems such as Glaucoma, Cataracts, corneal disease,
detached retina, or signs of neurological disorders.
At the end of the exam, we will discuss the results of your tests and if needed, prescribe lenses, medications, or other treatment options to preserve and enhance your vision and eye health.
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Quality Optical Materials
Palatine Vision Center offers a wide selection of frames in all styles and price ranges including:
Frames
- Designer frames such as Lindberg (including Air-Titanium and Spirit Titanium), Giorgio Armani, Kenneth Cole, Coach, Fendi, Emilio Pucci (Palatine Vision Center is one of 20 independent practices in Illinois approved to feature this exclusive line.), Michael Kors, Nike, and Pro Design
- Sports and safety eyewear- Skiing, racquetball, swimming and snorkeling goggles
- Quality Sunglasses- Maui Jim, Nike, Kenneth Cole and more
- Polarized Fishing sunglasses and a wide variety of sunwear
Lenses
- Progressive Lenses
- UV (ultraviolet) protection
- Anti-reflective treatment
- Scratch resistance
- Polycarbonate lenses
- Transitions® lenses
- Polarized sun lenses
- Computer lens designs
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Contact Lenses
Palatine Vision Center provides many benefits and services you may not find elsewhere, including:
- Our doctors specialize in contact lenses, including bifocals, toric lenses for astigmatism, gas permeables, and other specialty lenses such as Synergeyes®.
- We are on the cutting edge of contact lens technology. Because of the size of our practice, we are often able to prescribe the most advanced lenses before they are released nationally.
- Our office carries the latest and healthiest lens technologies including silicone-based lenses.
- COMING SOON! Online ordering of contact lenses.
- We guarantee your contact lenses. If you receive defective lenses or your prescription changes during the year, we will exchange your old lenses (if they were purchased from our office).
- If you run out of contact lenses before your scheduled exam, we will give you a diagnostic pair of lenses in your prescription to last until that time (if available and if lenses were purchased from our office).
- Direct shipping for a one-year supply of lenses at no charge.
- We offer rebates on most lenses (depending on availability).
- Your non-medical contact lens follow-up visits are included in your professional fees.
Contact lenses are classified as a prescription medical device by the FDA, and therefore need to be monitored yearly. Misuse of contact lenses can lead to scarring, corneal ulcers, neovascularization, and/or permanent vision loss. Many of these problems have no symptoms until they become serious. Yearly check-ups aid in early detection and prevention of these problems.
Additional testing is necessary for all who wear contact lenses. These tests are done to ensure your contact lenses are fitting properly, your eyes are healthy, and you are seeing as well as possible. First, a corneal topography test may be administered, which can detect undesirable changes of the cornea such as corneal distortion from overuse of contact lenses and keratoconus (a steepening of the cornea). A second test uses a specialized microscope to examine the fit of contact lenses, and also detects changes of the cornea. Thirdly, prescription measurements are done, which are different from prescription measurements for glasses. All contact lenses fit differently, so it is important to be fit and monitored by your optometrist yearly.
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Treatment of Eye Diseases
All three of our doctors are certified in the diagnosis and treatment of eye diseases including:
- Glaucoma
- Conjunctivitis
- Dry Eye treatment
- Corneal ulcers
- Allergic Disease
The doctors are trained in:
- Foreign body removal
- Pre and post-op refractive surgery
- Pre and post-op cataract surgery
- Superficial eye diseases
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Special Services
In addition to your everyday eye care needs, Palatine Vision Center is proud to offer you the following services:
- Consultation on optimizing computer vision
- Treatment of Dry Eye with insertion of Punctal Plugs
- Co-management of refractive surgery with local ophthalmologist
- 24-Hour Emergency Service
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Insurance Policies
We take assignment for Blue Cross Blue Shield, First Health, Humana, Medicare, PHCS, Tricare and VSP. If we take assignment for your insurance plan, you are responsible only for applicable co-payments. When your insurance specifies a co-payment (which is usually indicated on your identification card), this payment must be made at the time of service. If you have not met your deductible, you may pay at the time of your visit or we will bill you after we receive a response from your insurance company. We cannot accept responsibility for negotiating claims with insurance companies. You are responsible for payment of your medical care within a reasonable time, regardless of the status of a claim. Payment for services not covered by your insurance are your responsibility.
Payment is expected at the time of service for all procedures unless prior arrangements have been made. Services covered by an insurance company with which we have a participating agreement will be billed to the insurance company first.
Please bring your insurance information with you. We will need copies of your insurance cards (both medical and vision) every year for our records. If you have any questions regarding Medicare and insurance policies, please do not hesitate to ask. We will do our best to assist you.
Please check your insurance handbook or check with your insurance company before scheduling an appointment to be sure you will be seeing a participating provider. Some plans require you to obtain authorization for services from your primary care provider (family practitioner, pediatrician, etc.). It is your responsibility to obtain this authorization before you visit our office. Failure to obtain a valid referral form will result in the patient being financially responsible for any charges incurred.
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Billing
Patient balances are due in full at the time the prescription is dispensed. If billing is necessary, a statement will be mailed to you that is due within 30 days. For your convenience, we welcome VISA, MasterCard, and
Discover cards.
